Testimonial For Spinners Home Renovators
Isabel A
I am very impressed with the service I received from Spinners, am very happy with the work they completed for me and would confidently recommend their services to others. Luke first impressed me by not being late for the appointment to see my requirements and I was further impressed with how he freely discussed what could be done with each item, including indicating how I could do it myself, but such that I didn’t feel uncomfortable or useless saying that actually I didn’t want to ‐ and some things were not much more than banging a nail into a timber door.
The quote arrived a day or so after his visit. I advised that it would be a few months before I was in a position to decide whether to go ahead and was impressed again that I was left alone for those months ‐ I had feared pushy follow‐up calls or emails. When I did get back to Luke, I fully expected to have to wait several months for work to begin and for my small jobs to be fitted in around other bigger ones and so for the work to be spread over several more months. In fact work began within 3 weeks and was completed 6 days later. Moreover, over the course of the week I pointed out various additional things I wanted attended to and these were readily added to the existing quote and job ‐ I had anticipated that I would have to have them separately quoted and to book in another time to have them done. Finally, the various work sites were left in good order at the end of each day and the entire site left tidy at the end of the job. Everyone I dealt with at Spinners, whether in person, by ’phone or by email was consistently friendly, helpful and, when necessary, prompt in getting back to me.
Isabel A
Sept 2010